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Sales & Support :+91-98-111-06184
Contact Us
Broking
customercare@consortiumsecurities.com
Phone: 011-4562-2000
Wealth (Mutual Funds)
wealth@consortiumsecurities.com
Phone: 011 – 45622055
Queries
Please fill the form and provide us your details; concerning person will contact you soon.
Registered Office:
36 Sant Nagar,
East of Kailash,
New Delhi – 110065.
SEBI Registration: INZ000183831
DEPARTMENTS
| Department | Contact No. | Email Id |
| Customer care | (011) 45622000/20 | customercare@consortiumsecurities.com |
| Grievances/Complaints – DP | (011) 45622022 | dpgrievances@consortiumsecurities.com |
| Grievances/Complaints – Broking | (011) 45622022 | grievances@consortiumsecurities.com |
| Online Trading Support/ IT Systems | (011) 45622035-36 | system@consortiumsecurities.com |
| Account Opening | (011) 45622032-33 | kyc@consortiumsecurities.com |
| Back Office | (011) 45622026-27 | backoffice@consortiumsecurities.com |
| Depository | (011) 45622023/25 | depository@consortiumsecurities.com |
| Finance/Accounts | (011) 45622028-31 | finance@consortiumsecurities.com |
| RMS | (011) 45622015-18 | rms@consortiumsecurities.com |
| HNI Trading Desk | (011) 45622067/70 | sarika@consortiumsecurities.com |
ESCALATION MATRIX
Details of |
Contact Person |
Address |
Contact No. |
Email Id |
Working Hours |
Customer care |
Aysha Bano |
36, Sant Nagar East of Kailash, New Delhi - 110065 |
+911145622020-21 * |
customercare@consortiumsecurities.com |
Mon-Fri; 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM |
Head of Customer care |
Sarli Jose |
36, Sant Nagar East of Kailash, New Delhi - 110065 |
+911145622027 * |
sarli@consortiumsecurities.com |
Mon-Fri; 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM |
Compliance Officer |
Pardeep Raj |
36, Sant Nagar East of Kailash, New Delhi - 110065 |
+911145622022 * |
pradeepraj@consortiumsecurities.com |
Mon-Fri; 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM |
Accounts Manager |
Norbert D’sa |
36, Sant Nagar East of Kailash, New Delhi - 110065 |
+911145622028* |
norbert@consortiumsecurities.com |
Mon-Fri; 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM |
CEO |
Madan Mohan Singh |
36, Sant Nagar East of Kailash, New Delhi - 110065 |
+911145622012 * |
madan@consortiumsecurities.com |
Mon-Fri; 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM |
* Saturday & Sunday is holidays.
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with the appropriate regulators and MIIs using the links listed below.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
All Key Managerial Personnel including the Compliance Officer-
| Name of the Individual | Designation | Contact No | |
| MADAN MOHAN SINGH |
DIRECTOR |
911145622012 | madan@consortiumsecurities.com |
|
NORBERT DSA |
DIRECTOR | 911145622028 | norbert@consortiumsecurities.com |
|
SARIKA SOOD |
DIRECTOR | 911145622070 | sarika@consortiumsecurities.com |
|
PARAMINDER SINGH KALRA |
DIRECTOR | 911145622002 | pskalra@consortiumsecurities.com |
|
HARVEER SINGH KALRA |
DIRECTOR | 911145622010 | harveer.kalra@consortiumsecurities.com |
|
BIKRAMJIT SINGH KALRA |
DIRECTOR | 911145622055 | bikram@consortiumsecurities.com |
|
PARDEEP RAJ |
COMPLIANCE OFFICER | 911145622022 | pradeepraj@consortiumsecurities.com |
BRANCH LOCATIONS
Ambala
5407/3, 2nd Floor, 3rd Cross Nicholson Road, Ambala Cantt, Haryana-133001.
Phone: 0171-2600828 | 4004892 | 9315560293
Bengaluru
Site No. 133 Pakshiraj, 1st Floor
33rd Cross, 4th Block, East Jaya Nagar
Bengaluru Karnataka – 560011
Phone: 080-22441540, 40970603 | 7795799681
Chandigarh
SCO 345/346, 1st Floor, Sector 35-B, Chandigarh – 160022
Phone: 0172-2660757 | 4647346 | 8556842757
Dehradun
108 1st Floor, Swaraj Complex, 72 Rajpur Road, Opp. Hotel Madhuvan, Dehradun – 248001
Phone: 0135-2745836 | 2745833 | 7060046849
Delhi
36 Sant Nagar, East of Kailash,
New Delhi – 110065
Phone: 011-45622038 | 26219574 | 26422413
Durgapur
Room No. 0204 Bengal Shristi Complex,
Kalpataru Building 1ST Floor, City Centre Durgapur,
West Bengal 713216.
Phone: 0343-2543912 | 9775371498
Gurugram
135 1st Floor, Qutub Plaza,
DLF Qutub Enclave Phase-I, Gurugram Haryana-122001.
Phone: 0124-4254969 | 4252651 | 9312504736
Haldwani
1st Floor Attam Complex,
Opp Bank of Baroda main Branch
Nainital Road, Haldwani-263139
Phone: 05946-283030 | 9411131850
Karnal
SCO 108, First Floor, Mughal Canal,
Karnal, Haryana – 132001
Phone: 0184-2200142 | 4037599 | 9728048149
Kolkata
Commerce House
2A Ganesh Chandra Avenue
3rd Floor Room No. 7A
Kolkata – 700013
Phone: 033-40734135-36 | 9339868096
Ludhiana
1st Floor, SCO-138, Feroze Gandhi Market, Ludhiana Punjab – 141001.
Phone: 0161-4660031 | 5051789 | 9988826805
Mumbai
311, Gundecha Chambers, 95,
Nagindas Master Road, Fort,
Mumbai – 400023
Phone: 022-22675605 | 22672449 | 9987182837
Patiala
Shop No. -12, Ground Floor,
Surya Complex, Near Leela Bhawan,
Patiala Punjab – 147001.
Phone: 0175-2302241 | 2302931 | 9872998225
Shimla
Cabin No. 405, 4th Storey,
B M Chambers, 23 Middle Bazar, Shimla – 171001
Phone: 0177-2650527 | 2651409 | 7018222538
-> Step-by-step procedures for opening an account, filing a complaint on a designated email ID, finding out the status of the complaint, etc.
- a) Below is the detailed write-up on the procedure for opening an account:
How can I open a new Trading and Demat account? - b) Below is the detailed write-up on the procedure for filing a complaint on the designated email ID/ Toll-free number and the procedure for finding out the status of the complaint basis Ticket Number:
A customer can raise a complaint through email.
- 1. Customers can raise a ticket through email
- 2. Customers will receive an email acknowledgment on their Registered Email ID, with the Ticket number for the complaint registered
- 3. Customers will receive the status of their tickets in their registered email ID
Voice
Customers can call the Helpline nos.
- 011 – 45622020
- 011 – 45622021
- The advisor will provide an immediate verbal solution, where applicable
- In case the above is not possible, the Advisor will raise a Ticket for the Customer’s issue
- Customers will receive an email acknowledgment on their Registered Email ID, with the Ticket no. for the complaint registered
- Customers will receive the status of their tickets in their registered email ID
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